Privacy Policy
We process limited personal data to operate the game, maintain security, and improve the service.
Data controller
The data controller is the Four Online Souls team.
You can contact us at privacy@fouronlinesouls.net.
What we process and why
- Username: processed during the game session to identify you among other players and enable gameplay.
- Room and gameplay data: processed to create and maintain rooms, synchronize the game, authenticate player actions, and keep the service functioning properly.
- Anonymized game records: archived to diagnose bugs, investigate incidents, and improve reliability.
- Bug report data: if you submit a bug report, relevant game logs may be attached to help us investigate the issue.
- Email address: optional; if you provide it in a bug report, it will only be used to contact you about that report or request additional information.
Local storage
We store the following data in your browser’s local storage to improve your experience:
- name, so you do not have to enter your username each time you join a room;
- roomId, so you can automatically rejoin your current room after refreshing the page;
- userId, so your actions can be authenticated during the game.
Legal basis
- Performance of a contract: processing necessary to provide the game service you request, including room management, player identification, and gameplay functionality.
- Legitimate interests: processing necessary to maintain security, troubleshoot bugs, prevent misuse, and improve service reliability, including the retention of anonymized records for diagnostics.
- Consent: where you voluntarily provide your email address in a bug report, we use it only for follow-up relating to that report.
Duration of storage
- Your username is stored for the duration of the game and deleted from our servers after the game is over.
- Rooms and associated data are deleted from our servers after 3 hours of inactivity or if the host leaves the room.
- Anonymized records of games are archived indefinitely for debugging and service improvement.
- Bug report data, including any associated logs and optional email address, is kept only for as long as necessary to handle the report and any follow-up, up to 6 month.
- Data stored in your browser’s local storage remains on your device until you clear it or it is overwritten by the application.
Recipients and transfers
Your personal data is processed only by us. We do not sell it, do not share it with third parties,
and do not transfer it to any country outside the European Economic Area.
Whether data is required
Your username and certain technical identifiers are necessary to join a room, participate in the game,
and authenticate your actions. If you do not provide this data, the game may not function correctly.
Your email address in a bug report is optional.
Your rights
Subject to the conditions set by the GDPR, you have the right to request access to your personal data,
rectification of inaccurate data, erasure of your data, restriction of processing, objection to processing,
and data portability where applicable. You also have the right to withdraw your consent at any time where
processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.
You may exercise your rights by contacting us at
fouronlinesouls@r-entries.com.
You also have the right to lodge a complaint with your local supervisory authority, including the Commission nationale de l'informatique et des libertés (CNIL) in 3 place de Fontenoy, 75007, Paris, France.
Automated decision-making
We do not use your personal data for automated decision-making or profiling within the meaning of Article 22 GDPR.